UpliftAnother1

Building Community Through Better Relationships

The Best Ability

Spartan warriors

Competitors always look for an edge. Coaches routinely deliver inspirational speeches peppered with motivational quotes. “The best ability is availability” is a particular favorite. It encourages that anyone can contribute. An individual’s presence can deliver critical results. Contributions emerge from all positions, all roles, all skill levels. Then, leaders are responsible for maximizing production from the assorted components under their guidance. Great coaches win championships when they harness all available talent and skills, then expertly guide them to a communal victory. But first, all components and resources must be available.

Teamwork
Whether the leader is a football coach, a life coach, a business coach, or a CEO, getting team members to contribute individual skills for a greater, communal purpose is necessary for success. The team cooperates to achieve milestones which lead to subsequent goals. The process begins with whom is present. Then, through explicit training and guidance, accountability develops so that team members and their leaders develop trust and common focus. The team’s success depends on the entire group’s ability to galvanize resources and skills to specific and measurable goals.

Whether the prize is a state title, or the highest grossing sales territory, multiple contributions are necessary for the victory. Teams that share in the struggle, share in the rewards. Members must be present, accountable, and contributing to achieve success. Likewise, leaders must have the ability to articulate a clear vision of success. For team members to be available, they need a reason to show up. They require inspiration to contribute upon entering the battle. The leader can establish the goal. The rewards can be articulated and acknowledged. But, ultimately team members must be available, then willing to sacrifice for each other.

Mentoring
Along the path to achievement, successful leaders transform from boss to mentor. Effective leaders’ motivation cannot be solely for their own glory. Individual talent and strong will undoubtedly secure victories. But, the perseverance required for long campaigns require endurance and assorted contributions. All participants must be willing and able to step in and contribute at any time. That time maybe during preparation or behind the scene offering encouragement.

Nevertheless, that time will come when a role player needs to intercede and the leader is responsible to have that individual prepared. Enthusiasm does not satisfy that requirement. Coaching that includes demonstrating winning characteristics, being genuinely and individually interested, investing personally in every individual’s specific development, all converge to build the environment where every single contributor is willing and able to do their part. Furthermore, each member has demonstrated willingness to prepare and to deliver their talent and heart for the team’s success. Then, when the time comes for them to contribute their ability, they are available!

Takeaways
Curiously, great mentors also learn from their mentees. Collaboration is a lot like synergy. Results exceed your inputs. Prioritizing individual development across all talent levels makes the difference in erecting the required teamwork for major victories. Competition is fickle. The best team does not always win. Sometimes, simply the best team on that specific field at that specific time secures the crown. But, to be on the championship field, the whole team must have prepared to be there. The team galvanized the winning culture. Effective leaders guided them. Contributors engage throughout the process from preparation through performance. Nevertheless, the ultimate ability is availability. The championship team needs to be present and accountable before the time comes to claim the rewards. Start preparing now to be available for the next victory!

By Glenn W Hunter
Managing Director of Hunter And Beyond, LLC

 

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January 17, 2018 Posted by | Better Community, Better Person | , , , , , , , , , , , | Leave a comment

What You Think You See

Demonstration against G8 Summit in Le Havre

“What you think you see is not really what you see!” is a personal favorite quote from the Los Angeles Riots. A juror first uttered the words following the verdict, and the words dramatically resurfaced after the actual rioting began. For this purpose, the idea is not political, racial, or legal. The quote focuses on mindset! What a juror first said to justify her de-sensitized perspective of police brutality, morphed to articulate an individualized, alternate set of facts. A looter re-introduced the statement to explain her participation in the ensuing devastation. She clearly presented her personal interpretation of facts. She owned her narrative!

Perception
Amazingly, different people can experience the exact same event, at the exact same time and leave with completely different interpretations of what happened. Whether it is a physical vantage point, a cultural lens, or personal history that filters information, every individual singularly experiences any given event. This revelation becomes particularly important when birthing a movement to launch change.

Facts matter, but interpretation and coinciding actions drives activity. Consequently, to facilitate effective change, events must impact perception. What people say is important, but what people hear is more important! Consequently, to create lasting impact in any given situation, the narrative must benefit listeners. Effective speakers coordinate their own best interest to persuade understanding of their broad audience. Everyone receives a slightly distinctive message. But, aligning aggregate received messages with the speakers’ vision facilitates change.

Influence
Creating social movements require delivering a narrative in which others will subscribe. Foundationally, a singular, communal truth relies on aligning individual perspectives toward the desired message. Progress results from conveying a viewpoint that empowers different perspectives to arrive at a similar conclusion. Consider two travelers on a road trip approaching a gas station late at night. The driver suggests filling up the tank. That traveler sees a chance to swap drivers so that she can rest. The other traveler sees the opportunity to load up on snacks because they still have more driving to do. In one stop, they both gladly meet their fundamental needs. The result is a trip that continues on time and with reduced anxiety.

Aligning points of view impacts goalsetting, as well as the ability to achieve results. A point of view also dictates how success is measured. Consequently, upon understanding various perspectives and their stake in the outcome, crafting a message that appeals to multiple parties gets easier. Effective narratives successfully rally followers to make their individual contributions as part of a greater good. Essentially, each individual works toward what they really want to see. And, these individuals purse their agenda under the covering of communal and aligned efforts.

Takeaways
To achieve communal goals, articulate clearly the desired results that benefit individuals. Furthermore, individuals must contribute individual narratives which will align with the framework that delivers desired results. Goals do not have to be admirable, conventional, or reasonable. They have to be perceived as attainable! Individuals perceive relevance to the extent that their contribution advances their individual agenda. Unfortunately, that mindset opens the door to manipulation by someone with a grander vision and a more convincing narrative. Essentially, “Anyone can get what they want as long as they help enough other people get what they want.” The risk is succumbing to another’s agenda. To contribute to a bigger cause, own your narrative. Be ready to live with the results.

By Glenn W Hunter
Managing Director, Hunter And Beyond, LLC

December 13, 2017 Posted by | Better Communication, Better Community, Better World | , , , , , , , , , | Leave a comment

Whose Ways Are The Best Ways?

istock_000010339765large

Wisdom comes from good judgment. Good judgment comes from experience. Experience comes from mistakes. Mistakes come from bad judgment. ~Chinese proverb
A young student sternly resisted coaching that emphasized him improving his discipline. Stereotypicaly, the youth smugly proclaimed that the old ways do not work anymore. The hilarious irony is that preceding generations said the exact same thing! The best practices of any particular generation over another generation are irrelevant. Maturity emphasizes wisdom. Youth worships innovation. Both perspectives are right, and self-serving. Wisdom is slow and innovation is reckless. Unfortunately, the two perspectives rarely align. Nevertheless, progress continues. Yet, how do these opposites manage to coexist?

Wisdom
Maturity brings a sense of deliberation. A student boastfully tells his teacher that his programmable calculator can solve the math problem. The teacher emphasizes the importance of thinking. The student’s priority is the right answer. The teacher wants students to understand the principle because students will need to apply earlier principles to learn new ones. The student wants to get his A so that he can he can enjoy his rewards for good grades. Regardless of which approach prevails, the point is to align goals. Wisdom is an accumulation of knowledge and experiences. It involves success and struggle. Each generation endures struggle. Developing the tools to engage and overcome struggle is essential to growth. Shortcuts are great until someone needs a bridge to go farther.

Innovation
However, innovation creates bridges. Applying tools and experiences that result in unprecedented thinking solves future problems. Most certainly, the past clearly teaches that the future presents new problems. However, innovation results from making mistakes and correcting them. It rewards taking established knowledge and improving it. No one gets an iPhone without someone first having a Palm Pilot. Mistakes are learning opportunities. Judgment can only be developed through trial error. Innovation provides new advancements, yet fundamentally they produce new problems that must be solved. Recklessly pursuing progress without embracing the obstacles along the way leads to ignoring the lessons that set the foundation. Skyscrapers are not built from the top down.

Takeaways
Ultimately, learn the rules and then break them! Mistakes are opportunities to do it better. Upon making enough mistakes, the result can be a better opportunity. Viagra was a failed attempt for a better drug in treating high blood pressure and a certain heart condition. But, the pursuit of perfection could have easily stopped Viagara’s other benefits from ever being realized. Nevertheless, pursue the right answer. Also, pursue the knowledge that accompanies it. Accept the wisdom of earlier lessons, and their mistakes. Embrace the new knowledge that results, as well as the pain of failure. Coaching facilitates this purpose. The old ways may or may not be best, but they provide the path to using experience for the greater good. Learn. Fail. Grow. Repeat.

By Glenn W Hunter
Managing Director of Hunter And Beyond, LLC

 

November 15, 2017 Posted by | Better Communication, Better Community, Better Person | , , , , , , , , , | Leave a comment

Three D’s For a 4.0

A Plus Kid

What is the result of achieving A’s in every class? Any school community recognizes a 4.0 grade point average as the pinnacle of achievement. This academic goal is typically treated with reverence and awe. It implies perfection in that student’s performance that far surpasses ordinary classmates. So, how does a D impact a perfect report card. Furthermore, how can three D’s result in a 4.0 grade point average?

Desire
The three D’s specifically point to essential characteristics that result in excellence! High performance is a process. The process’s first step simply is a desire for excellence. Articulating a goal precedes achieving it. But real progress requires passionately pursuing it. Desire is the foundation. From an academic perspective an unyielding fixation on maximum performance creates the necessary mindset for top grades. Competition is always at every winner’s heels. Because great results require great efforts, desire ultimately fuels the intense focus to achieve any goal. Unyielding desire sets the foundation to prepare for every assignment, every test, and every milestone that moves toward individual victory. Regardless of the contest, the will to win paves the road toward achieving the highest performance levels.

Determination
Beyond desire, establishing the prescribed steps for superior performance requires another D. Determination involves the necessary work. Beyond wanting an A, executing the process of earning an A requires a higher level of commitment. Each step must be identified and constantly re-evaluated. Determination means fully embracing the established plan. Exceptional performance takes high-achieving principles and puts them into action. A straight A student must study, then execute when tested. Like all competitors, straight A students have options, temptations, and other priorities. Nevertheless, their determination keeps their priorities fixated on the identified goals. Beyond the dream is the work that must be performed while awake. Determination ensures that the work gets done to earn the targeted results.

Discipline
While determination manifests itself in execution, discipline equates to consistency. For high performers, a good grade is only a data point. Excellence reflects repeated behaviors. However, top performance demands excellence and longevity. Winning habits creates great performers. Furthermore, repeated excellence delivers top champions. The 4.0 student repetitively achieves top results. Discipline empowers the individual to pursue, accomplish and repeat top results at every occasion. Ultimately, discipline is the repetition of successful tactics that result in achieving the desired goals.

According to Aristotle, “We are what we repeatedly do. Therefore excellence is not an act, but a habit.” The three D’s that lead to a 4.0 reflect habitual excellence. It starts in the mind and manifests through intentional action. Grades are often mistakenly seen as the product of excellence. In reality, grades reflect the excellence which produced the result. Grades merely are the score. But, the process of earning them is the habit that transforms individuals. And by transforming individuals, high performance can empower opportunities, practices, personalities, and communities. Aspire for excellence. Then, deliver results. Unleash excellence that will transform an enlarged community!

By Glenn W Hunter
Managing Director of Hunter and Beyond, LLC

November 2, 2017 Posted by | Better Community, Better Person | , , , , , , , , , , | 1 Comment

The Urgency of the Tyrant

Child_boss Tyrant

The Tyranny of the Urgent is a common phrase referring to people held hostage by immediate problems that they face. People cannot perform important tasks because they are trapped by urgent ones. Long term benefits are at the mercy of short-term demands. However, an equally counterproductive and evil relative also lurks. The Urgency of the Tyrant is when someone else’s problem becomes your problem. And, that someone has authority! Where’s coaching when you need it?

Lack of Planning
“Lack of planning on your part does not constitute an emergency on my part!” This clever quip is empowering until the poor planner exercises their authority. For example, the boss arrives late at the office following an early morning “networking meeting” with his golfing buddies. The report he needed two days ago, that he neglected to tell anyone, is now the nearest subordinate’s problem. The Tyrant has struck!

The subordinate cannot plan for such contingencies. They make the hard decision and sacrifice another priority. Consequences emerge from missed deadlines. Other leaders and peers question the subordinate’s competence. However, the subordinate’s best defense is contingency planning that anticipates the reckless leader. Enlist colleagues to absorb the resultant overflow that the Tyrant created. Likewise, be prepared to reciprocate among those colleagues. Reckless Tyrants do not discriminate. They wreak havoc from their egomaniacal vacuum. Defeat the Tyrant’s lack of planning by overcompensating with superior proactivity among a community of teammates.

Manage Emergencies
What can victims do? Getting angry or vengeful certainly does not help. Negative emotions drain time and energy from fulfilling the impossible assignments. To survive, reprioritize assignments quickly. According to Gene Kleiner, “The more difficult the decision, the less it matters what you choose.” Choices fall in the “Damned if You do, Damned if you don’t” category. The choice is real; so are the consequences. Choose anyway.

However, long-term issues remain. Once a subordinate performs a miracle, the Tyrant returns with equally impossible tasks. It is his true nature. Like most tyrannical regimes, escape is an attractive option. The tyrant already has authority and no incentive to change. Subordinates have alternatives. Upon considering equally brutal choices, ongoing submission is a possibility. But, finding a new environment, galvanizing fellow oppressed colleagues, standing up for individual respect are also options. Explore possibilities that maximize personal attributes for individual gain. Consequences maybe difficult, but that cannot silence the right for dignity.

Takeaways
Tyrants emerge in many types of organization. Often, bullies are bullied themselves. However, loyalty to an oppressor is really enslavement! Explore options. Coaching helps. Prepare for promotions, develop new skills, explore different life choices, pursue personal happiness. Find new inspiration that empowers fulfillment beyond the Tyrant. Waiting for the oppressor to lose creates additional burdens. Having courage to escape oppressors because skills, talents, and value exceed current situations builds a path to liberation. A Tyrant has power through fear. Overcome the fear through individual efforts. Then, facilitate community. Ultimately, pursue conquering the abuse, then own your personal value.

By Glenn W Hunter
Managing Director of Hunter And Beyond, LLC

October 13, 2017 Posted by | Better Business, Better Community | , , , , , , , , , , | Leave a comment

ABO: Attitude Behaviors Outcomes

Bootcamp Obstacle Teamwork

Getting teenagers to achieve meaningful changes for their future benefit is an enormous task. Young people routinely alter their life trajectory every ten, social media – driven, seconds. Nevertheless, creating positive change happens. Goals and timelines are established. The journey begins. However, progress is impossible without a strong foundation. Regardless of age, obstacle, or circumstance, significant achievement only occurs with a strong foundation. Three cornerstones establish the structure to change teenagers, parents, professionals, or anyone else interested in progress.

Attitude
Considering young people, if “attitude” and “change” are seen together, the word, “bad”, is nearby. However, attitude is simply, “a settled way of thinking or feeling about someone or something, typically one that is reflected in a person’s behavior.” Most importantly, attitudes can change. Individuals must want or be incented to change. Nevertheless, change is possible. To improve, it is necessary. By creating a positively accountable group, peer pressure can help facilitate growth-oriented change. Daily reinforcement of group benefits and goals gives the team permission to police itself. When “it’s all about us kids”, they own the improvement. They own the results. Their attitude ignites their winning drive! The leader merely points it in the desired direction.

Behavior
“If you can believe, you can achieve” is a clever quote. The achievement part requires work. Changing behavior requires work. Establishing structured activities is essential to creating a framework where that work happens. Different habits are introduced. The habits do not necessarily have to be new. But, they must be different than previously ineffective habits. Simple actions like choosing a different seat, selecting the first activity, picking their own nickname qualify. Individual ownership within the group framework instills ownership of progress. When every individual inside the group owns a decision that leads to group success, individual behavior matters. Furthermore, members become eager to exercise their new power so that their next behavior matters. Personally, each contributing individual can own the results.

Outcome
The foundation’s final piece features consistent focus on the ultimate result. Each individual must know their contribution matters. Everyone must share a stake with their teammates. This mindset only develops through consistent reinforcement that is established early and communicated often. Measurable goals work best. While individual goals create ownership, emphasizing cooperative benefits encourages teamwork. The rewards do not have to be equivalent. They must be individually meaningful. And, the rewards must be celebrated! Established outcomes are essential to successfully executing this process. Leaders who mutually serve the individual and the team reap the greatest benefits.

Takeaways
This process works for kids. It works for adults. Communal success and ownership of results is culturally hard-wired. Leaders do not need to dictate the result. Effective leaders are secure in knowing that they drove the result. They also know that their followers are ultimately responsible for executing the result. The purpose is success, not credit. Attitude, behaviors, outcomes represent the foundation. Reinforcing this foundation builds a stronger structure. If young people can be successful with this framework, imagine the success available to them when the stakes are higher!

By Glenn W Hunter
Managing Director, Hunter And Beyond, LLC

October 5, 2017 Posted by | Better Community, Better Person | , , , , , , , , , , , | Leave a comment

Compassionate Leadership Starts Early

Diverse Teen Leaders Group

A recent Mastermind Group meeting of civic-minded business leaders took an unexpected turn. A sidebar conversation turned toward social emotional learning. Ironically, the conversation started between two members who shared a common background with an organization identifying more with manhood, than anti-bullying. They surprisingly discovered that they also shared a passion in equipping youth with tools to build self-esteem and coping skills. Together they explored how their resources could jointly leverage greater contributions to healthier student communities. How do you inspire youth communities to build a more cooperative foundation? Start with developing leaders who understand how to respectfully engage their community!

Compassion
Compassion is not typically connected with leadership initially. However, for effective leaders to move followers toward results, they need to connect emotionally. Obeying because the leader said so, is a dangerous tactic. Empires fall when leaders demand blind faith and receive it. But connecting emotionally with a team is essential to gaining clarity for achieving the group’s vision. Emotional connection establishes followers who buy into group goals. High performance results because the group believes, not because they are compelled.

To establish such trust, communicating is vital. Effective listening is essential. Social emotional skills cultivate individuals to express their honest needs and expectations. Toxic leadership traps like groupthink are exposed and neutralized by honestly sharing ideas and priorities. Effective leaders can then embrace their groups’ needs, and benefit from their input and contribution. The best leaders understand the importance of intently listening before forming strategies. Imagine building communities based on fulfilling the growth of its members, rather than egos of its leaders.

Strength
“A leader without followers is just someone out taking a walk.” Effective leadership is truly strength with compassion. It involves vision. It focuses on service. By definition, a leader must have followers. For influencers in any particular community, identifying power brokers with a following is a common tactic. So is discerning where to locate available funding. Networking among ambitious changemakers often follows that path. However, connecting with pockets of influence that share an emotional bond also wields power. To harness strength in numbers, create alliances with the strongest bonds.

Nevertheless, to sustain strength, communal needs must be met. Communal needs prioritize the needs of the many, not just the powerful. Long-term strategies seek to cultivate the masses in advance of any rise to power. Therefore strategically, give future leaders the skills that they need to maximize their community’s potential. That community’s future resides in civil communication, then building emotional bonds. Teaching tools to communicate intellectually, as well as emotionally, creates leaders that cultivate engaged followers by serving their innate priorities. Subsequently, their strength results from aligning them with their broader good.

Takeaway
Functional and compassionate youth have a higher likelihood to become functional and compassionate adults. By giving leadership opportunities earlier in the youths’ development, communities improve the likelihood of growing through a spirit of cooperation, rather than fear. The local high school’s quarterback who also trains as a youth group leader acquires the capacity to develop skills to listen and lead into future service. The neighboring school’s chess champion and lead cheerleader can easily channel her developed skills in strategy, leadership, and enthusiasm into a path leading to legislative greatness. The social emotional tools are available for delivery. For those unconvinced of the importance of developing these skills, try not holding your belongings closer, or confirming that your weapon is accessible, the next time a group of raucous teenagers walk toward you at night.

By Glenn W Hunter
Principal of Hunter And Beyond

September 13, 2017 Posted by | Better Community, Better Person, Better World | , , , , , , , , , , , | Leave a comment

Intense Fellowship

Intense fellowship

Two people entrenched in a relationship with a strong faith-based foundation always achieve peaceful resolutions. Their love for each other and their commitment to their spiritual connection prevents anger and aggression. Then, their human emotions get involved and their faith-based engagement turns into an ugly argument! While the opening story plays very well on Sunday morning, make no mistake this is an argument. So, how did their personal, compassionate foundation escalate to the point that their relationship to each other and their higher power became compromised?

Argument
In the spirit of professed morality, intense fellowship is a wonderful euphemism. Highly charged disagreements may stem from any number of issues that attack couples. Friction results from carnal, financial, or social disconnection. Regardless, of professed faith-based commitments, communication breakdowns occur. Even beloved children’s behavior can ignite relationship explosions.

Nevertheless, disagreements must be addressed. Ignoring core issues or burying them under a cloak of religious doctrine only nourishes the seeds of destruction. Neither party feels better. The conflict simply festers and begins to attack other parts of the relationship. A social problem that is treated with retail therapy evolves into a financial problem. Intense fellowship only works when that approach is taken literally. Both parties honestly engage the conflict with raw emotions and expectations for common ground. Specific reasons may escalate the intensity. Still, identify the core issue and engage it. The ultimate goal focuses on preserving the relationship’s dignity.

Relationship
By keeping the relationship at the forefront, navigating intense fellowship has hope. Equally important, a path to resolution can surface. Removing the emotion from the equation, is a simple solution, Unfortunately, it is minimally effective. The emotion is what brings meaning to the relationship. Whether it is love of money, love of family, love of self, or even a common enemy, emotion cannot be assumed away. Whether managing the conflict requires reconciling faith, values, or matters of conscience, embrace the necessity of emotion. It is not leaving. Do not pretend that it will.

Upon establishing the emotional foundation, then address the intensity. Honor the other sides’ passion. Identify the non-negotiables. Understand what is really wrong on each side. Is there ignorance concerning key elements of the issue? Or, is apathy concerning the other side’s perspective the battleground. Genuinely explore the ignorance or apathy question, because “I don’t know and I don’t care” is not a helpful attitude! Prioritize the connection and the morals that hold it together.

Takeaway
When intense fellowship properly runs its course, the intensity subsides. The fellowship endures. Maintaining relationship is the foremost goal. Once the relationship collapses under the argument’s weight, the only two choices are abandon or rebuild. Truly consider whether the point that led to the intense fellowship is the final battleground. Regardless of specific beliefs, intense fellowship tests both sides’ positions and values. Before winning arguments at all costs be sure of the willingness to collect the broken pieces. Beware of scorched earth victories. Winning the war means rebuilding the defeated lands. With regards to individuals or community, reconciliation reinforces the priority of fellowship in the first place.

By Glenn W Hunter
Principal of Hunter And Beyond

September 6, 2017 Posted by | Better Communication, Better Community | , , , , , , , , , | Leave a comment

Permission to Fail

Enfante Terrible

Legendary college football coach, Bear Bryant, quipped, “The first time you quit, it’s hard. The second time, it gets easier. The third time, you don’t even have to think about it.” Why would a competitor give up when the thrill of victory is possible? Most likely, he did not quit because the desire to win was missing. That quitter accepted permission to fail! The offer may or may not have been extended. Regardless, quitting is the final step toward accepting responsibility for not contributing. But, why would anyone withhold their talents and gifts from a noble cause? Why give up on the team?

Authority
Typically, an authority figure is in position to grant permission. A parent permits a teenager to take the family car. However, a contributor, like the previously mentioned athlete who chooses to quit, has abandoned protocol. Their needs supersede the needs of the group. Essentially, a pompous act of selfishness leads to quitting. The act represents a total disregard for authority.

More importantly, the quitter is being selfish with their gifts. All teammates and participants have skills and talents to contribute. The individual that hijacks authority by withholding their gifts essentially limits the entire group. Authority weakens and all members are penalized. The selfish contributor has passively extended permission to fail for the rest of the team. Quitting becomes an option. The weakest element has now assumed authority. The group suffers because of one member’s selfishness.

Victory
Nevertheless, permission to fail is not a decision to fail! Strength in numbers still holds possibilities. Furthermore, superior leadership can reverse the trend toward defeat. Most importantly, cooperation by the group has the ability to rally success. Permission is not a proclamation. Failure is not final. No one needs to replace the quitter. Everyone else jointly contributing more to the cause will more than compensate. Simply rally the troops.

Besides, victory results from a process, not just an event. Because a selfish individual usurps authority to the detriment of the team, that does not guarantee sustained poor performance. Teamwork genuinely uplifts the group’s capability. Subtracting the selfish individual who undermined morale opens the opportunity for superior performance for the survivors. Better performance results from the group seizing the opportunity for excellence. The projected permission to fail has become stripped of its power.

Permission to fail is a singular decision in a long-suffering process. Successfully pursuing victory requires endurance. In fact, failure is part of the longer process. According to Winston Churchill, “Success consists of going from failure to failure without loss of enthusiasm.” So, iterate and improve. Jettisoning dead weight is actually part of the bigger process. Persevering together is too. Let the loser claim permission to fail. His self-centeredness will comfort him in his loneliness. Conversely, champions are built on comrades uplifting each other toward a common goal. Dismiss the losers’ authority over very little. Kick him out quickly. Then, together accept authority over very much, resulting in permission for success.

By Glenn W Hunter
Principal of Hunter And Beyond

 

August 9, 2017 Posted by | Better Community | , , , , , , , , , , , , | Leave a comment

Overcommunicate

Dysfunction Overcommunicate workplace-bullying-1

How many relationships turn for the worse because someone else does not communicate enough? Organizationally, romantically, relationship dynamics work the same. A listener checks out, then the speaker overcompensates. The opposite of overcommunicate is not under-communicate. Overcommunication’s opposite is disinterest! Considering that Dr. Albert Mehrabian’s legendary research states that up to 93% of emotional communication is non-verbal, overcommunicating requires two parties to be over-exposed to language, tone, and visual cues in a conversation. Consequently, in the time for a listener to roll their eyes, communication has smashed into a roadblock. One gas-face, or daydream, during a discussion and communication suffers. Overcommunication? How about at the beginning paying attention explicitly and implicitly to what is said?

Lack of Respect
Across groups and organizations too often co-workers suffer from self-absorption. Typical they feel that they are under-challenged and definitely under-paid. They do not respect their role, or their superiors in too many instances. According to comedian George Carlin, “Most people work just hard enough not to get fired and get paid just enough money not to quit.” Purpose is an afterthought.

Overcommunication typically occurs after the lack of communication has created an impasse. Lack of respect precedes the lack of communication. Regardless of the relationship’s structure, people pay attention to people whom they respect. No respect leads to minimal communication. Lips move. The other party nods during pauses. The verbal affirmation, meaningful response, or insightful questions that are signs that communication transpired is missing. Consequently, understanding is absent. Communication does not occur and respect is doomed!

Lack of Care
Unwillingness to care creates a similar dysfunction. Communication fails, then overcommunication seeks to fill the gap. The classic story of the aloof teenager being scolded in high school illustrates this point. The teacher accurately, but poorly worded, berates the disengaged teenager for not paying attention. “Child, what is wrong with you? Are you ignorant, or apathetic?” Then, the teenager makes eye contact with the teacher long enough to respond: “I don’t know and I don’t care.”

Not caring has deeper ramifications than lack of respect. Without respect, acknowledgment can still occur. Not caring creates an emotional vacuum. Overcoming the emotional void that leads to overcommunication is nearly impossible. Overcommunication results from an overcompensating mechanism from a prior lack of communication. Without caring, an individual will not even fake a relationship. Consequently, communication fails to launch. Overcompensation to enforce the point results. Overcommunication starts. It does not matter.

When poor communication fundamentals invade any relationship’s or organization’s culture, accountability falters and performance erodes. The following office sign summarizes this phenomenon: “Helen Waite takes care of such problems. If you have a problem go to Hell-En Wait!” But, to save this environment, communication has to be prioritized at every level of interaction. Fundamentals, like listening, seeking clarification, and acknowledging common understanding, have to be practiced repeatedly and routinely. Communication starts with respect and accelerates with caring. So, when does overcommunicating intercede? It does not! Overcommunication is a compensating behavior. Get it right the first time. Listen and seek understanding! Then cooperate. That is how functional people operate.

By Glenn W Hunter
Principal of Hunter And Beyond

July 5, 2017 Posted by | Better Communication, Better Community, Better Person | , , , , , , , , , , | 2 Comments