Building Community Through Better Relationships

BYOB – Bring Your Own Blog/ Bring Your Own Beverage/ Bring Your Own Best Idea

WELCOME to our community of bloggers, storytellers, authors & content providers!!!

BYOB has come together as a workshop to provide a safe place to bring your writing ideas to other bloggers who want a little more insight and courage to get their personal masterpieces into the universe.

BYOB is a virtual community where bloggers come together monthly on the third Friday to exchange ideas and polish their written contributions to the world. Experienced bloggers, published authors, and aspiring writers all come together to share ideas and processes to get their brilliant ideas into the marketplace!

Whether you seek affirmation, storytelling tips, a nurturing creative outlet, or a nudge to press “Post”, BYOB will encourage you to get your best content circulating. You do not have to write a bestseller, you just have to be posted! Join us as we provide confidence and support in getting your best content posted!!

Better CommunicationBetter CommunityBetter World | AuthorBloggerCommunityContentPublisherStorytellingWriting 

February 11, 2021 Posted by | Uncategorized | Leave a comment

Trauma Outside The School

A deeply respected and accomplished school administrator complained about students who have stopped attending school. The school children were not sick, but they had become sick and tired! Their parents felt that same way. Consequently, attendance stopped! The education system’s changes, as a result of the pandemic, have caused many new ideas to surface. School systems nationwide have approached education with assorted learning model innovations for example, virtual classes, reconfigured live classes, and hybrid formats. Some methods worked better than others in accordance with a multivariate matrix of academic outcomes or possibly because of socio-cultural influences caused by different locations. Nevertheless, in this administrator’s particular case, the children were no longer going to school virtually, physically, or in any other fashion.


When the parents were school aged, they woke up in the morning to prepare for school. They took a bus, carpooled, walked, biked or made other arrangements to get to a school building or buildings. The generation before them basically did the same. Then, a once in one hundred years pandemic struck! No one really knew what to do! Academic ingenuity entered the situation. With millions of kids, assorted politics, previously unfathomable health concerns and an unprecedented quantity of laws that have entered the discussion, consistency had been largely abandoned across learning environments. 

Some decisions worked better than others. Some communities and districts behaved more functionally than their neighbors. Yet over time, fear, confusion, and an increasing desire for normalcy seems to have hijacked reason. In too many households, both children and parents became sick and tired of the unknown, and even more afraid of the new normal. Many families’ decisions defaulted to stay at home and put school on the backburner. When more certainty emerges, discussions can resume.


Trauma has established a foothold in many communities. The dysfunction is real. Several school administrators are befuddled. Parents want a return to established school rituals. Reality has firmly established that option is closed to negotiation. Parents, students, and frankly teachers want the new normal to crawl back into the abyss from which it escaped. School leaders want learning to resume. Secretly, they all want to return to the now extinct education routines. Even school extracurriculars are stymied. While social distancing may actually work in theater, it does not translate well to football. 

Essentially, trauma has stymied social and intellectual growth. This version differs from typical external threats. The school leaders do not truly have broadly actionable options. Administrations and bureaucracies have effectively evolved to protect children and facilitate learning possibilities to a significant and functional degree. Except now, the pandemic really does not care about protocols and protections. It has established a cloud of fear, illness, death and randomness within the education system. Parents, students, and even teachers now cower under the new rules. The trauma now reigns.


Families desire to check out can be attributed to fear and uncertainty. Aspects of depression surface as families with students try to adapt in a newly uncertain world that does not seem to be progressing. But, ultimately it is trauma outside the school community that is driving people away from education and other established institutions. Trauma does not just project fear, it disorients to the point that functionality is negotiable. In the case of school systems dealing with the pandemic and ongoing educational requirements, the schools have limited resources to negotiate. At this point, few options are attractive. Nevertheless, from a Trauma Informed perspective, all parties need to find their personal normalcy and expect to prepare with flexible options. Normalcy may or may not come, but at some point the New Normalcy will be established and compliance will be expected. Then, the hard decisions surrounding compliance and punishment will need to be made. Be Safe.

By Glenn W Hunter

Board Chair, Touchstone Youth Resources Services. 

For more information or to contribute, please go to www.TYRS.org

January 28, 2021 Posted by | Uncategorized | Leave a comment

Sick and Tired (Of Being Sick and Tired)

Two drivers on their morning commute in an urban area get too close for comfort. One yells an obscenity. The other chooses to express his response in sign language. They both perfectly understood the other’s perspective and continue to their destinations. For decades working Americans have wanted less stressful commutes to work. The trauma results from traffic, short tempered drivers, too many old drivers, too many new drivers, or just because it is Monday. Urban traffic has stretched bad attitudes and shrank tempers on drivers’ daily travels to employment for a long time. But, in the last year Covid 19 has seemingly invaded every aspect of American lives, including what used to be the workplace commute. The virus’ reach has impacted so many aspects of American’s daily existence, that people simply accept that they are now “Sick and Tired, Of Being Sick and Tired”.

Zoom Fatigue

As Covid 19 expanded its influence on the American workplace, physical work locations became more problematic and virtual meetings replaced them. Connecting with colleagues and customers from the comfort of home sounded great in theory, until workers realized that they nearly never left home, nor family members for that matter. Simply, focusing on communicating via screen created new problems. Workers soon became eager to replace work – life balance with work-life separation. If being “on” for your boss for eight hours was bad, being “on” for family members of assorted ages and background was worse. “Zoom fatigue” quickly became the popular term to describe being accessible via audio-visual communication without ceasing.

Fundamentally, fatigue is no joke. Where once fatigue resulted from physical exhaustion, intense exertion, or mental weariness, now staring at screens incessantly has become mind-numbingly exhausting. Only seeing people from their mid-torso and up results in greater annoyance. From a Social Emotional Learning perspective, people at work encounter more irritability and greater fatigue because now the technology seems to monitor individuals, as opposed to supervisors managing groups. People are not just concerned about getting caught slacking, they are concerned that a technological record of the slacking is now available at all times. The perceived additional scrutiny results in increased trauma. Ultimately, workers are wearing down emotionally because they continuously carry psychological burdens with fewer resources to support them.

Quarantine Fatigue

In the event that Zoom Fatigue did not social-emotionally wear people into the ground, then Quarantine Fatigue emerged as the second punch in the arsenal of corporate boxing. Quarantine fatigue was the next attack on unsuspecting citizens. As the Covid 19 pandemic ebbed, flowed, then surged, people were being required to adhere to Stay-At-Home orders. The result was that people who co-habitated could no longer escape. At its core, Quarantine Fatigue results from too much closeness overpowering individuals’ coping skills. Quarantine Fatigue is not the need to distance from others in your proximity, it is the inability to manage the trauma of being around them at all times! At the core, is the resultant fatigue a byproduct of never escaping the tools that people use for commuting and communicating, or is it the technology evolving to the point it channels our human bitterness more efficiently than people can personal space and comfort?

Essentially Quarantine Fatigue is the tiredness that results from being detached from others. The human experience features the ability to connect with other people, preferably in a multi-sensory fashion. Voice conversations are good. Being able to interpret body language in addition to verbal expression is much better! Positive connectivity resulting from multi-sensory contact invigorates people. The invigorated activity leads to productivity. When Quarantine Fatigue urges people to engage less, the associated energy required for productivity decreases along with it. Even introverts, who stereotypically prefer to be alone, in reality desire some connectivity. Often, their connectivity is strategically in moderation.


Being sick and tired of being sick and tired eventually diminishes productivity. The human experience is not really complicated. For desired outcomes, positively engage people visibly, verbally and emotionally. Personal energy increases productivity. Zoom communication is more effective than a phone call, yet still less optimal than personal interaction. Performing in a quarantined environment works well in the short-run. However, denying emotional connectivity ultimately results in sub-optimal performance. Nevertheless, deliberately maximizing the energy that any functional individual can produce can lead to extraordinary results. Minimize Zoom fatigue by visually experiencing the rest of the world through a window, with a pet or via one-on-one conversations. Multi-sensory exchanges make a positive difference. Acknowledge the rest of the world. The purpose is to experience life beyond the social emotional limitations of a stifling work environment. Then, get back to work! Maximizing your productivity is still good for your personal well-being and ongoing employment.

By Glenn W Hunter

Board Chair, Touchstone Youth Resources Serices. For more information or to contribute, please go to www.TYRS.org

January 11, 2021 Posted by | Better Communication, Better Person, Better World | , , , , , , , , , , | Leave a comment

Perseverance is Power, Knowledge Steers

The old saying states that “Knowledge is Power’. However, in our constantly changing world even knowledge’s role evolves. “Perseverance is power!” Effective immediately, knowledge has assumed a diminished role! To create momentum and ultimately progress, the ability to continue performing results in value, influence and growth. Knowledge still has a meaningful purpose. Its purpose is to ensure that mental energy and information grows in a positive direction. Knowledge steers this incredible, positive force!


American school systems provide 13 years of education in a typical K-12 system. Skills like reading, writing and arithmetic represent the classic tools that students receive. These skills remain a baseline, but the ability to grow those skills, integrate new skills, and synthesize deeper thinking eventually facilitate more powerful outcomes. The challenge is that these additional skills are not successfully emphasized nor distributed across the American cultural spectrum. More knowledge is undoubtedly good. Still, too many young people learned basic skills and declared that they have sufficiently learned. Whether no one corrected this common misconception, or the youth were ill-equipped to grasp the requirements of their education, they were wrong. Subsequently, the ability to facilitate learning growth through additional empowerment became a benefit directly related to additional privilege. The less privileged students across the spectrum neglected to continue expanding their learning at a comparable pace.


However, for those students that were coerced, incented, or privileged enough to pursue learning with rigor acquired more advantages than just more information. The additional knowledge bestowed a certain amount of direction. Furthermore, the lessons from perseverance imputed incremental benefits of confidence and power. Additional knowledge did not simply mean more information. When combined with perseverance the ability to synthesize and grow their intellectual foundation resulted in new experiences. Furthermore, it manifested a larger worldview. An urban elementary school kid with good grades may leverage his ability to advance learning within his community. Meanwhile a stereotypical suburban youth with the same prowess has a path for additional learning in other communities, perhaps through specialized programs, or by international exposure. In both cases, the knowledge steered them out of their immediate environment. The order of magnitude varied! Knowledge with perseverance opens windows and doors for advancement where less privileged opportunities merely take their knowledge to another closed off room.


Ultimately, knowledge is dynamic. For learners of all categories to benefit from assorted educational opportunities, incremental lessons need to be accompanied by encouragement and accolades. The victory is not the best grade today. True victory is the opportunity to benefit more from increased competition. Who really wants to be the smartest sixth grader in their school, when the rest of the world presents so many more opportunities for growth? Perseverance in gaining more knowledge is the power that truly makes the difference. For curious learners, doubling down on perseverance requires being surrounded by better minds, as well as better information. Individuals who want more, will find more, do more, then apply more! Next, they repeat! Knowledge has its advantages. It steers toward unimagined value. Yet, perseverance provides power to exceed the wildest ambitions!

By Glenn W. Hunter

Board Chairman, Touchstone Youth Resource Services

Learn more about social emotional learning, or to donate go to TYRS.org

December 31, 2020 Posted by | Better Communication, Better Community, Better Person | , , , , , , , , , , | Leave a comment

New Normal, New Dysfunction

Somewhere in America, from a freshly redecorated home office, an employee communicates with a multi-tasking boss overseeing multiple employees under her watch, and her children who cannot be fired! With evolving telecommunication technology, remote workers can create visual facades and silence background family arguments in order to demonstrate professionalism. Parents have threatened children and placated customers simultaneously since the hold button first entered the workforce decades ago. The New Normal’s challenge is that these two important responsibilities now intersect because a pandemic has caused domestic and professional roles to collide shamelessly in the same physical space. 


Regardless of the environment, workers must find a way to get along. Despite numerous concerns of technological disruption within our work world, a physical virus completely disrupts how workplaces operate. A familiar refrain delivers a stark reminder of the new reality: “The virus is in the driver’s seat.” Consequently, the workplace continues to evolve, largely as a result of a microscopic adversary. Physical distancing is now a counter-intuitive, yet important, component of human interaction. Nevertheless, functional human connectivity remains essential to most job performance. So, what coping skills are necessary to influence and impact this new reality where people yearn to connect, just not closely?

A paradoxical, yet important, part of workplace interaction, as well as school environments, recognizes that maximum productivity involves both communal and individual performance. Successful people functionally cooperate! In virtual environments, individual performance appears to be easier considering that most likely workers are in an environment without interrupting colleagues. Nevertheless, too often personal lives collide with the reality that multi-generational families are confined to one dwelling unit. Less traffic may be in the environment, but more people, including students and the elderly occupy that space. Sometimes, families benefit from the availability of extra contributors for academic and professional purposes. However, virtual work’s urgency creates ongoing pressure that the next family emergency or outburst can put undeniable strain on the primary breadwinner’s professionalism. 


Vulnerability to concurrently combining professional and personal responsibilities are hard enough when priorities across generations can erupt at any time. But, the vulnerability has new, heightened urgency when it involves colleagues peeking into your home life. Regardless of the workstation and the work-life balance that a diligent worker displays in their presentation, inevitably, a personally improper conversation will be overheard, or an indiscrete family member will wander too close to the lens during a video conference.

Furthermore, realize that the video lens goes both ways. What are the consequences of a team leader revealing human indiscretions within their household, or personal space? Realistically, Vice-Presidents have family members of all ages in their household that may not care about discretion, too. From a social emotional perspective, an untimely revelation can lead to shame and lack of confidence. Some personal weaknesses should not be exposed. Subsequent judgment of underlings may also compromise a leader’s authority and performance. To combat effectively these threats in a practical sense, employees of assorted ranks need to acknowledge the potential of family-based indiscretions disrupting professional interactions. Proactively, embrace the power of empathy!


New Normal still means dealing with people. If colleagues are incompatible they are not going to like each other more because one set of kids has more trophies. In the event that best buds are involved, they are not going to like each other less because one has a child that is an emotional wreck and now everyone has seen it. Most importantly, virtual employees, like live employees, have a job to do! Then, stakes elevate upon realizing that jobs are not necessarily easy to keep. Nor, are they necessarily easy to find. Ultimately, workers in this environment have to confront dysfunction, anxiety, and uncertainty. Manage situations with empathy. Regardless of age, developing coping skills leads to more functional performance. Empathy makes the insanity more bearable. Listening becomes an empowering tool. Such positive examples travel well whether employees are in their house, or the downtown office. Better performance happens when people cooperate and collaborate. Teamwork makes the dream work!

By Glenn W Hunter

Chair, Board of Directors, Touchstone Youth Resource Services
Learn more about social emotional learning, or to donate go to TYRS.org

December 24, 2020 Posted by | Better Business, Better Communication, Better Person | , , , , , , , , , , , | Leave a comment


BYOB – Bring Your Own Blog/ Bring Your Own Beverage/ Bring Your Own Best Idea

WELCOME to our community of bloggers, storytellers, authors & content providers!!!

BYOB has come together as a workshop to provide a safe place to bring your writing ideas to other bloggers who want a little more insight and courage to get their personal masterpieces into the universe.

BYOB is a virtual community where bloggers come together monthly on the third Friday to exchange ideas and polish their written contributions to the world. Experienced bloggers, published authors, and aspiring writers all come together to share ideas and processes to get their brilliant ideas into the marketplace!

Whether you seek affirmation, storytelling tips, a nurturing creative outlet, or a nudge to press “Post”, BYOB will encourage you to get your best content circulating. You do not have to write a bestseller, you just have to be posted! Join us as we provide confidence and support in getting your best content posted!!

December 12, 2020 Posted by | Better Communication, Better Community, Better World | , , , , , , | Leave a comment

Square Peg, Round Hole, New Solution

A young couple stare at each other across their table trying to figure how to stay in front of their bills. They are smart, responsible, and hard-working. They are patient, kind, and considerate toward each other. They are truly in love. Yet, they cannot seem to squeeze their modest lifestyle into their more modest budget. Their budget’s math seemingly has no solution. The husband exhales heavily, looks at the figures again, and declares, “Doing our budget is like putting a square peg in a round hole.” The wife radiantly smiles. You are absolutely right. We can now fix the problem! 

Square Peg 

In the classic children’s book “Alice in the Looking Glass” the caterpillar tells Alice when they are stopped at a keyhole, “It is impassible, not impossible. Nothing is impossible.” With that mindset re-evaluate the shape and size of the peg. Is all of it necessary, or can corners be sacrificed by cutting them? Regarding the round hole, sometimes the answer is a bigger hammer. Other times it is a sharp saw. Can the true goal be accomplished by sacrificing the edges in order to get the peg through the hole? No need to save the edges if they are unnecessary. 

At first glance a square peg in a round hole may not fit. The corners are not designed to squeeze through circular holes. Too many problems get stuck when facing obvious facts. The square peg could represent monthly salary, available time, or inherent intellect. The problem with the square peg is that it must pass through a different shape. Too much month, and not enough money is one way to look at the square peg. Old problems, or previous limitations are other ways to look at it. But what happens when a new perspective reveals itself? What opportunities are missed in focusing on the square peg’s limitations? 

Round Hole 

First recognize the round hole is circular. An object of similar size with edges may experience problems passing through this particular hole. However, in this case what is the round hole’s purpose? Is it a constraint or an opportunity? The challenge with round holes is that they are perceived to be inflexible. But, with an active and creative imagination revealing additional possibilities, a round hole may become more malleable and accommodating. 

Round holes may be mathematically awkward because most calculations involve the number, pi. By definition, pi is an irrational number. However, its irrationality does not mean that it is impractical. Because of pi, circular shapes have mathematical solutions. These problems require sufficient skill and confidence to pursue accurate solutions. Consequently, the important question is who is bold enough to study deeper, or seek help on challenging problems? Where can the answer be found? 


First, truly evaluate the ultimate goal. Determine what can be sacrificed. What are the consequences if the problem is not solved at all? What are the want-to-haves, as opposed to the got-to-haves? What is the worth of the ultimate reward of solving the impossible problem? Life is full of square pegs that must fit into round holes. Sacrifice and priority are no one’s favorite terms. Yet, compromise helps them roll off the tongue better. Trade off and solve. Get a bigger hammer or a sharper chisel. Too often, pegs and holes are not the obstacles. Fixed mindsets are! Remove unnecessary boundaries. Solve the true problem. Perhaps the family budget simply needs to prioritize and postpone the brand new sneakers and the to-die-for pumps for 30 more days. The sacrifices may just keep the peace and set the foundation for greater accomplishment! 

By Glenn W Hunter, Managing Director of Hunter And Beyond, LLC
Chair, Board of Directors, Touchstone Youth Resource Services
Learn more about social emotional learning, or to donate go to TYRS.org

November 30, 2020 Posted by | Better Communication, Better Community, Better World | , , , , , , , , , , , , | Leave a comment

Happily Ever After Includes Funding

Does “Happily Ever After” really belong in the no-nonsense world of community building, philanthropy and business? Touchstone Youth Resources Services had its 2020 annual fundraising tribute and the idea of “Happily Ever After” surfaced. This year the celebration was produced, edited, and delivered virtually because of concerns resulting from Covid-19. Nevertheless, “Happily Ever After” typically appears in fairy tales. In today’s reality, people exist where they stay on high alert concerning viruses, economic turmoil, and people’s ability to interact socially. People’s ability to connect normally has been seriously compromised. Society seems to be moving away from any possibilities featuring “Happily Ever After”. Once society succumbs strictly to rational thinking, then irrational hope is cancelled. In fact, any outcome that is outside rational bounds are eventually dismissed. Miracles are eliminated. Yet, “Happily Ever After” remains. It is not completely removed from possibility! Still, “Happily Ever After” needs funding! 

Live The Lesson 

Miracles do happen! The world is not completely predictable. When organizations determine that they are going to improve the livelihoods of the less-fortunate, then parts of the population can choose to encourage them. Similar subgroups can help with support. In living the lesson, populations can choose to suspend reality and pursue fairy tale endings. A significant component of uplift features embracing possibilities that are not commonly pursued.  

For example, a group of young people make a series of bad decisions that involve breaking the law. Many of their rights and privileges may be reduced as a result of these decisions. Nevertheless, opportunities still exist for them to go against the grain of common beliefs. Embracing lessons from other community members to avoid repeating errors, or aligning the individuals with positive community activities which emphasize their individual gifts can result in new and positive leadership opportunities. The point is to learn the lessons of prior choices and redirect energies toward life choices that distance them from youthful indiscretions. 

Overcoming The Odds 

While systems are put in place to eliminate positive outcomes from youthful mistakes, optimistic results are driven by the human spirit choosing to defy negative expectations. Identifying new opportunities from old, painful lessons, help overcome the odds. Repeated mistakes are a cliché. On the other hand, deliberate steps to improve individual lives is often a viable conclusion. Using tools like education, training, mentoring, or persistently pursuing employment, can realign individuals with a positive destiny.  

The key to succeed down that path is to plan for success instead of waiting for a handout. The path may be humbling and unfashionable, yet it offers a dignified alternative to correct the individual and to uplift the overall community with a positive example. Overcoming the odds takes time and effort. It takes deliberate action. It takes patience. It takes funding. Consequently, the “Happily Ever After” requires sacrifice. 


Embrace the unpredictable. Dream bigger. In the same way that youth learn academic skills, they can be taught hopefulness and heightened expectations. “Happily Ever After” does exist. It exists among our sports heroes, our entertainment icons, our community leaders who have seen society’s best and worst. These successes take money. Community groups are organizations that require resources. Government programs require adequate funding and political commitment to improve targeted areas. Nevertheless, positive results create economic stimuli that creates jobs, entrepreneurship, and professional visibility. These attributes are great sources of funding for “Happily Ever After”. The most important step is to facilitate positive environments where youth can acquire skills and confidence to contribute to today’s community and tomorrow’s economy. The change begins at the individual community level. Where will you give toward this better outcome? 

By Glenn W Hunter, Managing Director of Hunter And Beyond, LLC  

Chair, Board of Directors, Touchstone Youth Resource Services. 

Watch Touchstone Youth Resource Services 2020 Tribute! 

Learn more about social emotional learning, or to donate go to TYRS.org 

October 29, 2020 Posted by | Better Communication, Better Community, Better World | , , , , , , , , , , , | Leave a comment

Community Building – For Fun, Profit & Ego?


“They came to do good and stayed to do well.” ~Anonymous. Community building starts with good feelings and self-sacrifice. American culture arrogantly boasts of traditions featuring the ability of lifting by one’s bootstraps and improving one’s livelihood. Regardless of where anyone starts, opportunities abound to finish in a better place. Hard work, loyalty and service are words that culturally resonate in American quests for success. Communities develop based on those success characteristics. Nevertheless, the challenge remains for many people to access sufficient advantages to smooth their transition to a better life.   


One challenge is different people start at different places in their struggle. Furthermore, advantages are unequally distributed. They can be allocated by favoring physical location, family attributes, emotional stability or any number of other traits. Regardless, embracing familiarity and associated comforts are important in establishing community. In locations or psychological space where one individual may experience trauma, the next individual finds solace. Furthermore, perceived physically dangerous locations often feature locals enjoying comfort because their familiarity helps avoid harm.  Community can represent both physical and social locations where struggle starts. Still, a common launch point for community provides a source of comfort, particularly upon recognizing that a better world exists beyond the present. 


In other cases, community becomes a place of plunder. Charity may start at home but, beware of charlatans entering a location with expecting to take whatever valuables they can. Building community often involves outside influences bringing expertise, resources, and prior accomplishment to a specific location to replicate success. Too often, that success ends with outsiders bring resources in order to take more resources out. Schemers and scammers that manipulate charitable contributions or external generosity commonly enter a community, only to plunder what is already there. Then, they exit with their ill-gotten gains. Community building for profit can also feature the schemes of current residents. The integrity of the community is often the only defense. Those defenses must emerge when needed, or those that remain become victims to further dysfunction. 


Occasionally, community building comes with self-gratifying agendas. Individuals contribute to particular communities in order to elevate their personal status. In these cases, the money does not necessarily matter. But, the plundering of social capital can be equally criminal. An individual who elevates his status on the unwilling shoulders of others is nearly equivalent to the outside thief. This ego-driven activity weakens the community as social capital is squandered instead of developing stronger people and institutions. Community building for ego means that physical capital will not be deployed for the greater good, but for the greedy few. In total, the entire community suffers at the hands of a few individuals feeding their own egos as other locals starve for attention, coping skills and emotional empowering. 


While community building is essential to progress, the path is littered with ill-conceived plans and naked greed. Communities of all social-economic levels can thrive as a result of healthy human investment and cooperative economic effort. Problems surface when social, cultural, and financial greed overrides the benefits of the many. Beware of the group that falsely peddles that a rising tide raises all boats, only to sail away with plunder upon accessing the waterway on the backs of locals. In building community, the masses need their needs met. Benefits must be distributed. Savvy planning and accountable execution must remain at the forefront. Otherwise, communities of all levels will be susceptible to decay, misery and poverty. These pitfalls are not just from an asset perspective, but to the social-emotional core of the human beings who remain there. 

By Glenn W Hunter, Managing Director of Hunter And Beyond, LLC Chair, Board of Directors, Touchstone Youth Resource Services  Learn more about social emotional learning, or donate go to TYRS.org 

September 29, 2020 Posted by | Better Communication, Better Community, Better World | , , , , , , , , , , | Leave a comment

Communication Using Compassion or Engagement?

Why do so many people talk and relatively few communicate? Verbal communication is relatively straightforward. A person speaks. Another person listens. Optimally, they are using the same language. But, even without a common language, grunts, expression and gestures can often carry the point. Still, what happens when essential communication is required? What occurs when a point must truly be made?

Urgency suggests two communication approaches emerge: Compassion and Engagement. Although many approaches are available, these two work well because they involve the emotional connection that best serves effective communication. If an idea is being communicated, then the associated emotion contributes to context.


Communication with a sense of compassion reinforces the emotional component that facilitates transferring ideas. Compassion is best described as experiencing with your heart, as well as your ears. In return, the other party has the option of continuing the conversation with an emotional foundation. Feelings matter! The advantage through this verbal mechanism is creating support for an idea, a sentiment, or participation.

The advantage of sharing feelings in conjunction with the knowledge or point is that the emotion reinforces understanding. An infant demonstrates this point through various levels of crying: whimpering and wailing communicate very different messages. Additionally, school- aged children show this point as they respond to instruction. Children respond to praise and punishment based on the teacher’s attitude in delivering these responses. Is the teacher joyful in giving praise or treating it like an obligation? A child can tell the difference. Obedience by obligation is never genuine.


Another facet of the communication jewel is engagement. In engagement the transceiver and recipient are bound in mutual benefit. Engagement goes beyond an emotional connection and can transcend into an intellectual connection. Engagement occurs best when the communication clearly involves vocabulary, voice inflection, and visual cues. Multiple senses and channels are involved in transferring information to maximize communication.

Engagement equally emphasizes the speaker and listener. Engagement features listening with ears, eyes and heart. Engagement is established with the intent of being understood and the expectation of sincere response. Engagement’s power resides in the expectation and establishment of a meaningful dialogue. Returning to learning environments, engagement comes equipped with the expectation of understanding, in addition to facilitating more communication to ensure better understanding. Engagement maximizes understanding by establishing the framework at the beginning.


These nuanced communication techniques are essential in elevating intellectual and emotional comprehension. Creating an environment where more understanding occurs enhances the learning environment, as well as inspires additional learning. The joy of learning is not a student’s transition to better English skills. The joy of learning is transcending to the point that an appetite for more knowledge emerges. Fundamentally, communicating with engagement elevates the joy of intellectual growth. Engagement inspires growth and cognitive development between teachers and listeners. Essentially, engagement facilitates educating more broadly and inclusively. Consequently, we all grow.

By Glenn W Hunter, Managing Director of Hunter And Beyond, LLC

Board Chair of Touchstone Youth Resource Services

To learn more about social emotional learning, or donate go to TYRS.org

August 24, 2020 Posted by | Better Communication, Better Community, Better Person | , , , , , , , , , | Leave a comment